Managed IT services to support your business.
Our managed IT services take away the unpredictable burden of IT management and support to improve the performance of your systems. With our friendly and helpful people, proactive management and expert consultancy, you’ll have more time to focus on what really matters – your business.
MANAGED IT SUPPORT
DISASTER RECOVERY
CYBER SECURITY
MANAGED IT SUPPORT
VIRTUAL IT DIRECTOR
CLOUD SERVICES
Managed IT Support
Affordable and proactive IT management and support services that meet the demands of your business.
We’ll support you with IT, telephony and backup services from everyday maintenance to longer term strategic planning. We make sure you’re getting maximum value from your IT.
Is your current IT provider working for you?
Most businesses often come to us when they find themselves, with one of these challenges:
Lack of Time
Is IT taking up most of your time to manage or even fix? Are you spending time chasing your IT provider for problem resolution news? Your time is better spent on your company not your IT.
Let Litsip free up the time spent on IT and use our expertise to your advantage. Get unlimited support time, so you don’t have to use yours and access to qualified engineers who keep you informed.
Poor Performance
Is IT getting in the way of your team doing their job? Are your team complaining about their IT being too slow? Can you measure IT service levels? Poor performing IT = Poor performing people. The challenge of improving business efficiency or planning for the future, when your IT systems aren’t performing at their best can be difficult.
With Best-in-Class support from Concise our proactive maintenance and monitoring ensure your systems are working at their best. Quarterly Business reviews ensure that we understand how you operate and provide the strategic planning necessary to ensure your IT matches your needs.
Change
Businesses change, needs change and technology changes, even your IT support company changes, most of all things are different. This often means that you need something different from your IT support company. You need an IT partner that can easily adapt, provide the essential knowledge you need and help make the change happen smoothly and effectively to ensure your business thrives in a changing world.
Litsip has been in business for 12 years because we adapt to change, we push ourselves to consistently offer the latest proven technologies and understand the impact business change has on IT needs.
Change
Businesses change, needs change and technology changes, even your IT support company changes, most of all things are different. This often means that you need something different from your IT support company. You need an IT partner that can easily adapt, provide the essential knowledge you need and help make the change happen smoothly and effectively to ensure your business thrives in a changing world.
Concise have been in business for 21 years because we adapt to change, we push ourselves to consistently offer the latest proven technologies and understand the impact business change has on IT needs.
Our Partners
Fixed Cost Managed IT Service
Our Fixed Fee Managed Services plans provide complete support coverage to maintain, monitor, and administer your network 24 hours a day, 7 days a week, 365 days a year, for a fixed monthly fee.
Our Fixed Fee Managed IT Services plans includes:
- 24/7 continuous monitoring of every aspect of your network, including connectivity, performance and predictive failures, event logs, patches, system changes, system replacement and warranty tracking, APC UPS, firewall availability and performance, antivirus, and intrusion detection
- Automatic alerts to our IT support team when any potential issue affecting your organization’s productivity is detected
- 24x7x365 on-call availability
- No extra charge for handling emergencies that affect the entire organization
- A dedicated Account Manager who will provide the highest levels of service and support
- A responsive Help Desk accessible via email, telephone, and the Web
- Skilled and certified engineers who can manage every aspect of your network – from desktops and servers to firewalls and connectivity
- A dedicated IT Purchaser who can provide hardware and software quotes plus track software licenses and subscription renewals
- Periodic CIO visits to review any and all gating issues and make appropriate recommendations
- Enhanced reporting that outlines the overall health and performance of your network
- Full documentation of your network, including network diagrams, software licenses, inventory, and procedures
- Easy accessibility to any member of our team – at no additional charge
- Guaranteed rapid response times
- A LITSIP performance guarantee
Get in touch Today or Call (780)-700-0159
21 years of IT Support and Managed Services
Getting IT Support is as simple as 1 2 3
Get in touch
Call us today on 780-700-0159 to take away your IT pain. Or complete our contact form and we will get back to you within the hour.
We get to know you
We learn about your business to provide IT services and solutions which solve your challenges.
The Future is better
We learn about your business to provide IT services and solutions which solve your challenges.
Outsourced Managed IT Services and Support from Litsip
- Managed IT Support – Affordable and proactive IT management, everyday IT support services and incident response. Our ITIL aligned Service Desk understand that you need prompt action to resolve the issue at hand. They take away your headaches in a timely manner with our industry leading service levels.
- Cloud Services – Remove the IT burden by selecting the right cloud service and support to help grow your business. Cloud technology is an incredibly flexible and useful resource when the right need is matched with the right service. In recent years, many businesses have moved to the cloud simply because everyone else was . Our focus is on matching the right solution to your business needs, rather than IT trends, and our cloud expertise does exactly that.
- Communication – On premise or cloud based phone systems and unified communication solutions. VOIP, SIP, Teams and call recording. These are all services that we can implement and support for you with our Team covering the Manchester region. These professionally managed communication services increase employee performance and the image of your business.
- Cyber Security – Cyber attacks, the question is when not if your business will be affected. The multi-layered managed cyber security service protects you against cyber attacks. We employ regular vulnerability scans, network hardening and a variety of other techniques to protect your business. Our Security Operations Centre (SOC) oversee the service even helping you deal with the headaches of IT Security. Concise are an IASME certification body providing National Crime and Security Centre level security inspections and certifications as part of our cyber security service. We are also a trusted partner
- 24/7 IT Support – 24/7 365 Manchester IT Support is a must for many businesses. Round the clock support for you is available from the Service Desk to ensure you have the support whenever you need it.
- Disaster Recovery as a Service – Taking away the uncertainty of “What happens if?” this comprehensive Disaster Recovery service ensures your systems can be back up and running for your business within an hour of disaster striking! Best in class Service levels, regular monitoring and testing means that you can rest easy knowing that you have any IT disaster covered.
Areas covered:
Fort McMurray, Edmonton, Red Deer, and Calgary