IT Support and IT services | Litsip

Pay As You Go

On-Demand IT Support

managed it support for small medium sized businesses scaled

IT Support starting at $95/hr

Pay as you go IT support offers a flexible option for clients that may have smaller IT systems or who only require IT support on a fairly infrequent basis. It can also be used for a specific project or for IT consultancy work.

The hours that you buy on our  Pay As You Go can be banked for up to 1 year and can be used as and when needed.

Please contact us by phone on 780-700-0159 or send us a message for further information.

Pay As You Go gives you:

  •  On-site IT support
  •  Remote IT support with full remote control capabilities
  •  IT consultancy
  •  Website updates
  •  Data recovery
  •  Hardware repairs, upgrades and installations
  •  Software upgrades and installations
  •  Networking and servers

Pay As You Go IT Support Discount Pricing Scheme

Hours that are pre-purchased are subject to our discount scheme and the more you buy, the more you save:

Hourly Support Services

Our Hourly Support Services plans give you complete access to the entire LITSIP team – at an hourly rate that works within your budget.

Our Hourly Support Services plans include the following:

  • 24x7x365 on-call availability. A dedicated Account Manager who will provide the highest levels of service and support
  • A responsive Help Desk accessible via email, telephone, and the Web
  • Skilled and certified engineers who can manage every aspect of your network – from desktops and servers to firewalls and connectivity
  • A dedicated IT Purchaser who can provide hardware and software quotes plus track software licenses and subscription renewals
  • Block hours that you can use toward proactive maintenance and support, troubleshooting, documentation, plus any project work
  • Ongoing reports that describe and detail all of the work performed on your behalf
  • Full documentation of your network, including network diagrams, software licenses, inventory, and procedures
  • Easy accessibility to any member of our team – at no additional charge
  • Guaranteed rapid response times
  • A LITSIP performance guarantee

Areas covered:

Fort McMurray, Edmonton, Red Deer, and Calgary

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